Privacy Policy
Last updated: 11/30/2025
This policy explains how Bridge Hotel Best Western collects, uses, and protects your personal data in connection with the operation of its website and services.
1. Data Controller
Bridge Hotel Best Western – SAS
SIREN: 914 313 309
Address: Route du Pont, 69330 Jons, France
Represented by: Quentin GIROUDON-GAUBIER
Data Protection Contact:
Email: quentin.giroudon@gmail.com
2. Data Collected
We may collect the following data :
Data provided directly :
– First and last name
– Email address
– Phone number
– Information related to a reservation request
– Messages sent via the contact form
Data collected automatically:
– IP address
– Browsing data (cookies)
– Device type and browser
Reservation-related data (if applicable):
– Dates of stay
– Number of guests
– Any preferences or special requests
3. Purpose of Processing
Your data is collected to :
– Respond to your inquiries via the contact form
– Manage information requests and reservations
– Improve the user experience on the website
– Ensure the proper functioning of the site
– Prevent fraud
– Comply with legal obligations
4. Legal Basis
Under the GDPR, processing is based on:
– Your consent (forms, cookies)
– Performance of pre-contractual measures (information requests, quotes, reservations)
– The legitimate interests of the hotel (site management, security)
– Legal obligations (invoicing, accounting)
5. Retention Period
Contact form : 3 years after the last exchange
Customer data : 5 years after the last reservation
Cookies: duration varies depending on their type (see cookie banner)
6. Recipients
Your data may be shared with:
– Authorized internal staff
– Technical service providers (hosting, reservation management, etc.)
– French authorities in case of legal obligation
No data is sold to third parties.
7. Transfers Outside the EU
By default, no data is transferred outside the European Union.
If a provider were to host data outside the EU, we ensure they provide GDPR-compliant safeguards (standard contractual clauses, adequacy-recognized countries, etc.).
8. Your Rights
You have the following rights:
– Right of access
– Right to rectification
– Right to erasure
– Right to restrict processing
– Right to object
– Right to data portability
– Right to withdraw consent
– Right to lodge a complaint with the CNIL
To exercise your rights:
Email: quentin.giroudon@gmail.com
Postal mail: Route du Pont, 69330 Jons
9. Security
We implement technical and organizational measures to protect your data:
– Encrypted communications (HTTPS)
– Restricted access to data
– Secure storage
10. Cookies
The site uses cookies to:
– Measure audience (statistics)
– Improve user experience
– Ensure technical functions
You can manage your preferences via the cookie banner or configure your browser.
11. Policy Updates
This policy may be updated based on legal or technical developments.
The last update date is indicated at the top of this document.
